OfficeAsansol, West Bengal

Debt Recovery & Field Collection Services

Supporting banks and NBFCs with field recovery, telecalling, verification, and documented case reporting across 11 districts.

11Districts
30+Field Officers
12Telecallers
55+Staff
Quick Details
Founded
2022
Headquarters
Asansol
Coverage
11 Districts
Compliance
RBI Aligned
Working With
Navi Finserv Bajaj Finserv SBI Card Cholamandalam

Reliable recovery support
since 2022.

Vardhanah Financial Services is a debt recovery agency based in Asansol, supporting banks, NBFCs, and fintech companies across West Bengal.

Led by Pranay Kumar, the team handles field visits, telecalling, verification, and documented reporting through a structured recovery process.

Firm Information

Business Type Debt Recovery Agency
Proprietor Pranay Kumar
Registration 2022
HQ Location Dhadka, Asansol
Service Area West Bengal

What We Do

Coverage across 11 districts, dedicated field and calling teams, and clear client-ready reporting.

Field Recovery

Customer visits and payment follow-up across active districts in West Bengal.

Telecalling

Structured calling for reminders, customer contact, and early follow-up.

Verification

Contact point checks through calling support and field confirmation.

Reporting

Documented case updates, visit notes, and payment status for clients.

Process
Step 01 Review

Check the assigned account and prepare the next action.

Step 02 Call

Reach the customer, verify details, and record the response.

Step 03 Visit

Deploy field officers for follow-up where required.

Step 04 Report

Share documented updates, visit notes, and payment status.

Team and Infrastructure

Field-ready operations with dedicated teams, in-house systems, and structured reporting support.

Personnel Hierarchy
  • EXEC
    Collection Head Overall recovery operations
  • MGR
    Supervisors Field team management
  • FLD
    Field Officers (FOS) Customer visits and collection follow-up
  • TEL
    Telecallers Customer calling and verification
  • OPS
    Backoffice & Runners Records, reports, and field support
System Support
  • SYS
    Computers and Laptops In-house systems for calling, records, and reporting
  • SEC
    Call Recording Systems Call records for review and compliance support
  • DOC
    Printing and Scanning In-house support for documents and files

Where We Operate

Active across 11 districts in West Bengal, with field officers and supervisors available for recovery assignments.

Asansol
Durgapur
Bardhaman
Birbhum
East Medinipur
West Medinipur
Hooghly
Nadia
North 24 Parganas
Purulia
Bankura

Institutions We Work With

  • Navi Finserv Flow & Recovery
  • Bajaj Finserv CD Loan
  • SBI Credit Card
  • Cholamandalam CD

Work With Us

For recovery assignments or partnership enquiries, contact our Asansol office directly.

Headquarters

KSTP, Dhadka
Asansol - 713302
West Bengal

Direct Contact

Pranay Kumar
Proprietor

Need recovery support?

For new assignments or urgent enquiries, WhatsApp is the quickest way to reach us.

Message on WhatsApp